Returns & Exchanges
Salomon Australia is committed to your satisfaction, offering a 30-day return window for all items in original, unworn condition with tags attached. We aim to ensure your gear fits perfectly and performs at its best on every adventure.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return for a refund.
Pack Your Gear
Place the items in their original packaging, including all shoe boxes and hangtags, ensuring the parcel is securely sealed for transit.
Label and Post
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any Australia Post location.
Receive Your Refund
Once our warehouse team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing